OUR CULTURE
We are passionate about delivering the total FM solution for our clients on a national scale and understand that we can only do this through continual investment and development of our teams. At AEJ we want our workplace to be a place where colleagues can succeed and be their best every day.
Our company values are the heart of our business and important to us as they guide our decision making in everything that we do. You will see our teams which work on your sites:
To help us deliver a right-first-time service we ensure our colleagues are given necessary technical and legislative training to perform their role and also provide industry recognised behavioural training such as Worldhost customer service training and Maybo conflict management training.
We want our people to feel valued and we understand the role that wages play which is why we pay our colleagues at least the national living wage. We are proud to be an equal opportunity employer as we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us better.
We actively undertake independent mystery shopper visits at all of our sites every quarter to measure the effectiveness of our services. We also actively recognise and thank our colleagues that go above and beyond for either our customers or other colleagues through a monthly star award and annual service excellence awards, which are again tied back to our values.
Our goal and vision
Everything we do at AEJ is centred around our company goals and values. Our company goals and values reflect what we believe are important to both our company and our customers. We actively encourage our teams to live these values and reward and promote our teams who live these values every day.
Our vision
‘To be the UK’s first choice and most trusted facilities management provider’
Our vision
‘To be the UK’s first choice and most trusted facilities management provider’Our mission
‘Provide a trusted service for our customers that exceeds their expectations’
Our mission
‘Provide a trusted service for our customers that exceeds their expectations’Our values
Our company values are the heart of our business and important to us as they guide our decision making in everything that we do. You will see our teams which work on your sites:-
Acting with
integrity and respect -
Making a positive difference each
and every day -
Being
resourceful and innovative -
Keeping it
simple -
Empowering
our team -
Treating
every pound as
our own
